Official Documents

Privacy Policy pajaktotoData Protection You Are Our Priority

Pajaktoto is fully committed to protecting the personal information of every member. This Privacy Policy details precisely how we collect, use, store, and safeguard your data at every step.

Updated: January 2026 Bahasa Malaysia PDPA Compliance

Our Commitment to Privacy You

Six core pillars that form the foundation of Pajaktoto's approach to protecting every member's personal data

High-Level Encryption

All data transmitted between your device and pajaktoto servers is encrypted using 256-bit SSL/TLS protocol — the same standard used by leading financial institutions worldwide.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and regular security audits conducted by independent experts.

Restricted Access & Controls

Only authorized personnel with a legitimate need may access your personal data. All access is recorded and continuously monitored.

No Data Sales

Pajaktoto has never and will never sell, rent, or transfer your personal data to third parties for marketing purposes without your explicit consent.

Full Control in Your Hands

You may access, correct, download, or request deletion of your personal data at any time through your account settings or by contacting our team.

Legal Compliance

The Pajaktoto Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act (PDPA) and international standards for the protection of users' personal data.

Important Note: This Privacy Policy describes Pajaktoto's data collection and usage practices. By using our platform, you agree to the terms set out here. Please read carefully and contact us if you have any questions.

1. Introduction and Scope of This Privacy Policy

Pajaktoto ("we", "Platform", or "company") values the privacy of every individual who uses our services. This Privacy Policy is designed to provide full clarity on how we handle your personal data — from the moment you first visit our website to when you become a loyal member of our digital entertainment platform.

This policy applies to all services provided by Pajaktoto, including the main website at pajaktoto.vu, iOS and Android mobile apps, and all related support and communication channels. Whether you are exploring the platform for the first time or are a long-standing member, your privacy rights are always respected and protected.

This Privacy Policy should be read together with Terms and Conditions which together form the entire agreement between you and pajaktoto. In the event of any conflict, this Privacy Policy shall prevail for matters relating to personal data.

2. Types of Personal Data We Collect

We only collect data that is strictly necessary to provide you with a safe, efficient, and high-quality service. The personal data we collect can be grouped into several main categories:

Data Categories Sample Information Requirements
Identity Data Full name, date of birth, identification card number, passport Mandatory (KYC)
Contact Data Email address, phone number, residential address Mandatory
Financial Data Bank account number, transaction records, digital wallet information Mandatory (Payment)
Technical Data IP address, device type, browser, operating system Automatic
Usage Data Game records, betting history, and active session duration Automatic
Communication Data Support chat records, emails, and feedback Where applicable

We do not collect sensitive data categories such as health information, religious beliefs, political views, or biometric data unless specifically required by law or a competent authority.

3. How We Collect Your Personal Data

Your personal data is collected through several different channels depending on the nature of your interaction with the Pajaktoto platform:

  • Account Registration: Information you provide directly when completing the registration form, including your name, email, phone number, and date of birth.
  • KYC Process: Identity verification documents you upload, such as a national ID, passport, bank statement, or utility bill for address verification.
  • Financial Transactions: Information obtained when you make a deposit or withdrawal through your chosen payment method.
  • Platform Usage: Data collected automatically via cookies, tracking pixels, and similar technologies as you browse and interact with the platform.
  • Customer Support: Information you share when contacting our support team via live chat, email, or any other communication channel.
  • Referral Program: Data obtained through the member referral programme when you or a friend registers using a referral link.

We have never purchased data lists from third parties or collected your information from public sources without your knowledge and consent.

4. Purpose and Legal Basis for Data Use

Every use of your personal data by pajaktoto has a clear purpose and a valid legal basis. We will not use your data for any purpose beyond what is stated here without obtaining your renewed consent:

  • Service Delivery: Processing account registration, verifying identity, enabling access to games, and processing financial transactions.
  • Security & Fraud Prevention: Detecting suspicious activity, preventing money laundering, and ensuring the overall integrity of the platform.
  • Legal Compliance: Fulfilling our obligations under the PDPA, anti-money laundering (AML) laws, and related regulatory requirements.
  • Platform Improvements: Analyzing usage patterns to improve the user experience, system stability, and overall service quality.
  • Service Communications: Sending important notifications related to your account, transactions, security updates, and policy changes.
  • Marketing (With Consent): Sending promotional offers, bonus information, and related campaigns when you have consented to receive marketing communications.
  • Responsible Gaming: Monitoring betting patterns to identify signs of problem gambling and provide appropriate assistance.

5. Sharing Data with Third Parties

Pajaktoto does not sell or rent your personal data to any third party. However, in certain limited and strictly controlled situations, we may share your information with the following categories of parties:

  • Payment Providers: Information required to process deposits and withdrawals is shared with trusted payment service providers such as banks, digital wallet operators, and licensed payment processors.
  • Game Providers: Minimum technical data required is shared with licensed game providers to enable seamless access to games within our platform.
  • Legal Authorities: We will disclose required information to authorities such as the Royal Malaysia Police, MACC, or courts when mandated by a valid legal order.
  • Technical Support Services: IT service providers and cloud infrastructure partners that help us operate the platform — all bound by strict confidentiality agreements.
  • Business Partners: In the event of a merger, acquisition, or transfer of company assets — members will be notified in advance.

All third parties we work with are bound by strict data protection agreements and are only permitted to use your data for purposes we have specified. We regularly review their compliance with our privacy standards.

6. Data Storage and Security Measures

Pajaktoto implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Data Encryption: All stored personal data is encrypted using AES-256 standards. Data in transit is protected by TLS 1.3 protocol.
  • Access Controls: A role-based access control (RBAC) system ensures that only authorised personnel can access data relevant to their responsibilities.
  • Continuous Monitoring: An intrusion detection and prevention system (IDS/IPS) operates 24/7, monitoring for any unusual activity.
  • Regular Audits: Penetration testing and independent security audits are conducted regularly to identify and address potential vulnerabilities.
  • Data Backup: Your data is automatically backed up to a separate, secure location to ensure service continuity.

Data Retention Period: We retain your personal data for as long as your account is active or as required to meet our legal obligations. After account closure, data will be kept for the period prescribed by applicable law (typically 7 years for financial records) before being securely deleted.

7. Cookies, Tracking and Similar Technologies

Pajaktoto uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled.
  • Functional Cookies: Saving your preferences such as language, display settings, and game preferences for a more personalized experience.
  • Analytics Cookies: Helping us understand how members use the platform so we can make meaningful improvements.
  • Performance Cookies: Used to monitor platform stability and speed to ensure an optimal user experience.

You can manage your cookie settings through your browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of the platform. For more details on managing cookies, refer to your browser's help documentation.

8. Your Rights Under This Privacy Policy

As a pajaktoto member, you have the following rights regarding your personal data. We are committed to facilitating the exercise of these rights within a reasonable timeframe:

Right of Access

Requesting a copy of all personal data we hold about you in a human-readable format.

Right to Rectification

Requesting correction of any inaccurate, outdated, or incomplete data held about you.

Right to Erasure

Requesting deletion of your personal data, subject to applicable legal retention obligations.

Right to Restriction

Requesting that we halt active processing of your data in certain permitted situations.

Right to Portability

Receiving your data in a structured, machine-readable format for transfer to another platform.

Right to Object

Objecting to the processing of your data for direct marketing purposes at any time without needing to give a reason.

All privacy rights requests will be processed within 30 calendar days from the date of receipt. For complex requests, we may require up to 60 days and will notify you within the first 30 days.

9. Children's Privacy and Young Users

The pajaktoto platform is strictly for users aged 18 and above. We do not knowingly collect or process personal data from minors. Should we discover that a minor's data has been collected without our knowledge, we will promptly take steps to delete that data and close the associated account.

If you are a parent or guardian and believe your child who is a minor has registered on our platform, please contact our support team immediately via email at [email protected] and we will respond within 48 hours.

10. Links to Third-Party Sites and Services

The pajaktoto platform may contain links or integrations with third-party services such as game providers, payment platforms, and analytics tools. Please note that:

  • This Privacy Policy applies only to data collected directly by Pajaktoto.
  • We are not responsible for the privacy practices of third-party websites or services accessed through our platform.
  • We encourage you to read the privacy policy of each third-party service provider you use.
  • All third-party providers working with us have undergone security assessments and are bound by strict data protection agreements.

11. Amendments to This Privacy Policy

Pajaktoto reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or improvements to our services. Any material amendments will be communicated to you via:

  • In-platform notification the next time you log in.
  • Email notifications sent to your registered email address.
  • Updates to this page with a new "Last Updated" date at the top.

Continued use of the platform after notification of amendments constitutes acceptance of the new terms. If you do not agree with the changes, you have the right to close your account before the effective date.

This Privacy Policy was last updated on January 2026. We encourage you to review this page periodically.

12. Contact Us Regarding Data Privacy

If you have any questions, concerns, or wish to exercise your rights regarding your personal data, our Data Protection Officer (DPO) team is ready to assist you:

  • Privacy Email: [email protected]
  • Support Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform
  • Response Time: Within 2 business days for general enquiries; 30 days for formal data rights requests

We hope to resolve any concerns you may have directly. However, you also have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you believe your rights under the PDPA have been violated.

Trusted Platform

Play with Calm at pajaktoto

Your data is protected, your transactions are secure, and your privacy is respected. Join over 500,000 members who have trusted Pajaktoto as their preferred digital entertainment platform in Malaysia.

This platform is for entertainment purposes only. Please play responsibly. For users aged 18 and above only.

Bahasa Melayu